Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service.

Responsibilities

• Responsible for welcoming and interacting with all Guests
• Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest
• Suggests additional items as appropriate
• Receives and processes payment
• Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience
• May assemble orders and present to guests according to recipe guidelines
• Knowledge and understanding of safety and sanitation guidelines including temperature requirements
• Has good judgment of food quality and production, understands the impact of spoilage
• Responsible for maintaining work area-restocking and cleaning
• Ensures that food presentation is fresh and up to quality standards
• Replenishes food and other serving items as necessary
• Portions back-up items
• May ensure freezers are maintained at the appropriate temperature
• May require equipment operation, including working near equipment that generates heat
  
  

  Basic Qualifications

• Ability to Speak Japanese Required
• Must be at least 18 years old to be considered for this role
• Able to effectively work independently or as part of a team
• Should have cash handling capabilities and be able to count back proper change
• Excellent Hospitality skills
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Demonstrated ability to own and resolve guest situations
• Receptive to special requests
• Enthusiastic about interacting and helping guests
• Able to make independent decisions for our guests
• Self-directed (can complete tasks with minimal supervision)
• Willing to follow instructions & take direction
• Flexible/adaptable
• Supportive of other cast working on your team
• Can complete repetitious tasks while maintaining quality
• Strong verbal communication skills
• Willing to work outdoors even in inclement weather
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
• Perform all job related functions in a cordial friendly manner, committed to exceeding Guests’ expectations
  
  

  Preferred Qualifications

• Previous restaurant experience; understanding of full service environment, managing reservation waitlist
• Previous fine dining/table service experience preferred
• Previous Leadership experience of office management skills
• Knowledge of Hawaiian/Japanese language preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
  
  

  Additional Information
  SCHEDULE AVAILABILTY
  Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.
  
  SUBMITTING YOUR APPLICATION
  After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
  
  IMPORTANT:
  You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.

  Disney is an EOE.
  
  Keyword: AULANI CASTING

Photographer Cast Members approach guests to create and capture magical moments through compelling photos. Photographers offer a variety of services that allow guests to transform photo images into lasting and cherished memories. May also include opportunities as Character Greeter and/or Entertainment Activities Cast Members.

Responsibilities

• Proactively acknowledge, engage, and interact with all Guests
• Contribute to the Guest’s Resort experience by anticipating their needs and offering Resort information including events and directions
• Look for opportunities to communicate with Guests and recommend the variety of service offerings available with Disney’s PhotoPass
• Help capture magical moments for Guests by recognizing opportunities to take photos with their personal cameras
• Capture high-quality Guest photos by using the latest in photo capture technology and utilizing the guidelines for image composition
• Presenting portrait packages for approval to Guests that are experiencing Character Breakfast
• Provide a seamless experience for Guests by learning basic camera trouble shooting
• Assist and invite guests to view their photos
• Play an active role in helping the team achieve productivity goals
  
  

  Basic Qualifications

• Create an individualized magical experience for guests while capturing their photos
• Personalize Guest images into cherished memories
• Share portfolio of images with Guests and suggest edits and enhancements
• Maintain familiarity with current product offerings both on site and on-line
• Knowledgeable of the DisneyPhotoPass.com website for additional products and services
• Must be a team player and have the ability to operate as area/program independently
• Must possess a strong work ethic and have a positive attitude with all Resort Guests
• Will cross train as Entertainment Activities Cast Member
• Will cross train as Character Greeter
  
  

  Preferred Qualifications

• Previous experience in the Guest/Customer service field
• Knowledge and background in photography
• Previous experience in a retail sales field
• Knowledge of Hawaiian/Japanese language preferred
  
  

  Additional Information
  SCHEDULE AVAILABILTY
  Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.
  
  SUBMITTING YOUR APPLICATION
  After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
  
  IMPORTANT:
  You may only apply once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.

  Disney is an EOE.
  
  Keyword: AULANI CASTING

Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles.

Responsibilities

• Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
• Care and Storage of guest property
• Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
• Excellent communication skills and high guest service expectations
• Greet Guests with positive, friendly and helpful attitude
• Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
• Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity.

Basic Qualifications

• Ability to speak Japanese Required
• Valid driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Bell/Valet position
• Ability to drive manual/automatic transmission (valet position)
• May be required to work Graveyard shifts if needed
• Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
• You must be at least 18 years of age to be considered for this role
• Prolonged standing for two to three hours at a time and heavy lifting may be required
  
  

  Preferred Qualifications

• Previous experience in a Hotel/Resort environment
• Previous experience working in a parking facility with type service (airports, business office building, private parking structures
• Knowledge of Hawaiian/Japanese language preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
  
  

  Additional Information
  SCHEDULE AVAILABILTY
  Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.
  
  SUBMITTING YOUR APPLICATION
  After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
  
  IMPORTANT:
  You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.

  Disney is EOE.
  
  

Recreation Cabana Attendant cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.

Responsibilities

• Ability to speak Japanese Required
  • Ensure the safety of Guests, may be a first responder to emergency situations
  • Welcoming cabana Guests and providing a sense of arrival
  • Maintain overall upkeep of all cabanas
  • Assist with clearing pool deck of used towels, lifejackets, and trash
  • Politely ensure adherence to rules and safety guidelines in the Recreation locations
  • Greet Guests with positive, friendly and helpful attitude
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
  • Frequent walking/standing/pushing/pulling
  • Frequent bending/twisting and kneeling
  • Frequent use of hands
  • Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
  • Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

  Basic Qualifications

  • Strong verbal communication skills able to positively engage with guests, team members and management
  • Enthusiastic about interacting with, assisting, and receptive to all guests
  • Proactive in anticipating guest needs
  • Must be able to complete repetitive tasks while maintaining quality
  • Responsible and mature
  • Energetic and comfortable givin and taking feedback
  • Prolonged standing for two to three hours at a time and heavy lifting may be required
  • You must be at least 18 years of age to be considered for this role
    
    AVAILABILITY REQUIREMENTS:
  • Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
  • This role is Part-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week, including nights and holidays

  Preferred Qualifications

  • Previous experience in a Hotel/Resort environment
  • Previous cabana or pool service experience
  • Knowledgeable about Resort and surrounding areas
  • Knowledge of Hawaiian/Japanese language preferred
  • Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
    
    Additional Information
    SCHEDULE AVAILABILTY
    Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.
    
    SUBMITTING YOUR APPLICATION
    After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
    
    IMPORTANT:
    You may only apply once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status. 

Disney is an EOE.